tk333 departures
Terms and Conditions
Please read all the terms below carefully before using this platform. By creating an account or using our services, you are considered to have accepted these terms.
For ages 21+Introduction and Applicability
These Terms and Conditions ("Terms") apply to the tk333 departures platform and all its services. tk333 departures is an online gaming and sports betting service provider, operated in Bengali for users in Bangladesh.
By using this website, mobile application, or any related service, you agree to these Terms. If you disagree with any part of these Terms, please stop using the platform.
To learn more about us, read our About Us page, where the platform's background and purpose are explained.
1.1 Definitions
- "Platform" refers to the tk333 departures website, app and all related digital services.
- "User" refers to any person, registered or unregistered, on the platform.
- "Account" refers to a user's registered profile.
- "Funds" refers to money deposited into or withdrawable from an account.
- "Bonus" refers to promotional offers provided by tk333 departures.
1.2 Changes to Terms
tk333 departures reserves the right to amend these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the revised Terms. We recommend checking this page regularly.
Eligibility and Account Registration
2.1 Age Requirement
Users must be at least 21 years old to create an account and use tk333 departures. Anyone under 21 is not permitted to use this platform. You must confirm your actual age when opening an account. Identity verification may be requested if needed.
2.2 Registration Information
All information provided when creating an account must be accurate, complete and your own. Opening an account with false or incorrect information is a breach of these Terms and the account may be cancelled at any time.
- Each user may open only one account.
- Opening multiple accounts is strictly prohibited.
- You may not allow anyone else to use your account.
- Keeping your password confidential is your own responsibility.
2.3 Account Verification
tk333 departures may request documents for identity verification at any time. The platform reserves the right to restrict withdrawals or other activities until verification is complete.
Deposits and Withdrawals
3.1 Deposit Methods
The following methods are supported for depositing funds into your tk333 departures account: bKash, Nagad, Rocket and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank and other commercial banks). The minimum deposit for each method is ৳500.
3.2 Withdrawal Methods and Timing
A minimum of ৳1,000 is required to withdraw winnings. Withdrawal methods: bKash, Nagad, Rocket and bank transfer. Withdrawals are generally processed within 5–30 minutes.
- Withdrawal requests can only be made from verified accounts.
- It is recommended to withdraw using the same method used for the deposit.
- tk333 departures reserves the right to suspend a withdrawal if fraud is suspected.
- Withdrawals to third-party accounts are not permitted.
3.3 Ownership of Funds
All funds deposited into an account must be personally earned or from a legitimate source. Using the platform for money laundering or any illegal activity is strictly prohibited, and any such activity detected will result in the immediate closure of the account.
Bonuses and Promotions
4.1 Welcome Bonus
tk333 departures offers new members a 100% bonus on their first deposit, up to ৳15,000. For example: if someone deposits ৳1,000, they receive a ৳1,000 bonus and their balance becomes ৳2,000 — before withdrawing, they must wager 10 times the bonus amount, i.e. ৳10,000.
4.2 Wagering Requirements
Each bonus comes with a wagering requirement. Before withdrawing winnings earned from a bonus, you must place bets totalling 10 times the bonus amount. Bonus funds cannot be withdrawn until the wagering requirement is met.
- Only bets on specified games may count towards the wagering requirement.
- A new bonus may not be activated while another bonus is active.
- If bonus abuse is detected, the bonus may be cancelled.
- Bonuses must be used on your own account and are not transferable.
4.3 VIP Cashback
tk333 departures VIP program has three tiers: Bronze — up to 0.3% cashback per week; Silver — up to 0.7%; Gold — up to 1.0%. Cashback is paid at the applicable rate on the week's net loss. Example: a Silver member with a weekly net loss of ৳20,000 receives ৳20,000 × 0.7% = ৳140 cashback.
User Responsibilities and Code of Conduct
5.1 Permitted Activities
Users may play games and place bets on the platform for personal entertainment. All activities must be personal and non-commercial.
5.2 Prohibited Activities
Any of the following activities is strictly prohibited and may result in account cancellation:
- Exploiting technical errors or bugs to gain an unfair advantage.
- Using bots, scripts or automated software.
- Creating multiple accounts under false identities to obtain bonuses.
- Deceiving or harassing other users.
- Participating in any form of collusion or match fixing.
5.3 Security Breach
If a user believes their account security has been compromised, they must notify the support team immediately. tk333 departures uses SSL encryption for cybersecurity.
Responsible Gaming Terms
tk333 departures places responsible gaming as its highest priority. The platform should be used for entertainment purposes only. Gambling should never be considered an alternative source of income.
6.1 Setting Personal Limits
Users can set their own deposit, bet and loss limits. These tools help you play responsibly and prevent spending beyond your means.
6.2 Account Break and Self-Exclusion
A user can deactivate their account for a set period or permanently. Self-exclusion requests can be made through 24/7 support. For detailed guidance, please read our Responsible Gaming Policy.
- It is a parent or guardian's responsibility to keep minors (under 21) away from the platform.
- Our support team is always available to assist users with gambling-related concerns.
- Avoid placing bets while under the influence of substances.
Privacy and Data Protection
tk333 departures ensures the highest level of security when collecting, storing and processing users' personal data. We never sell personal information to third parties.
Full details of our data collection practices, cookie policy and data protection are available on the Privacy Policy page. By opening an account, you also agree to our Privacy Policy.
7.1 Purpose of Data Use
- For account verification and identity confirmation.
- For processing and securing transactions.
- For fulfilling legal obligations.
- For improving customer service.
7.2 Cookies
This platform uses cookies necessary for it to function properly. Continued use of the site is considered consent to the use of cookies.
Intellectual Property and Content Rights
All content on the tk333 departures platform — logos, graphics, software, text and design — is protected under intellectual property law. Using, copying or distributing any of it for any purpose without prior permission is prohibited.
8.1 Limited Use Permission
Users may use the platform for personal and non-commercial purposes only. Using content for commercial purposes or for sale to third parties is strictly prohibited.
8.2 Game Software
Games available on the platform (such as games from providers including PG Soft, Pragmatic Play, JILI and Evolution) are protected by the intellectual property of the respective studios. tk333 departures operates these games through third-party game providers.
Limitation of Liability
9.1 Platform Liability
tk333 departures is not liable for losses caused by technical errors, server outages, internet connection issues or third-party software failures. However, we are committed to resolving any technical issues promptly.
9.2 Betting Outcomes
The risk of losing money in betting and gaming is entirely the user's own. tk333 departures does not guarantee any winnings or specific outcomes. All games rely on an RNG (Random Number Generator) and results are entirely random.
9.3 Service Interruption
Services may be temporarily unavailable due to maintenance, upgrades or unexpected circumstances. The platform will not be liable for any losses arising from such interruptions.
Account Cancellation and Suspension
10.1 Rights of tk333 departures
tk333 departures may suspend or cancel an account without prior notice in any of the following cases:
- Breach of any clause in these Terms.
- Suspected fraudulent or deceptive activity.
- Registration with false or misleading information.
- Operating multiple accounts.
- Due to legal or regulatory requirements.
10.2 User Rights
Users may request to close their account at any time. They will be given the opportunity to withdraw all valid funds before the account is closed, though different rules may apply if the closure is due to a terms violation.
Support & Complaint Resolution
11.1 Customer Service
tk333 departures provides customer service in Bengali and English via live chat and email, 24 hours a day, 7 days a week. For any issue, it is recommended to contact live chat first, as it provides the fastest resolution.
11.2 Complaint Process
If you have a complaint, please first send the details by email to: [email protected]. Our goal is to resolve all complaints fairly and promptly. For general questions, visit our Frequently Asked Questions (FAQ) section — many common questions are already answered there.
- Live Chat: 24/7 instant support.
- Email: [email protected]
Applicable Law & Jurisdiction
These terms and conditions are governed by the relevant applicable law. Any dispute will first be referred to negotiation for resolution. If negotiation fails to resolve the matter, appropriate legal action may be taken.
12.1 Language Priority
Although these terms and conditions are written in Bengali, if a translation exists in another language, the original Bengali version will be considered final for purposes of interpretation.
12.2 Entire Agreement
These terms and conditions and the privacy policy together form the entire agreement between the user and tk333 departures. Any oral or written promise outside this agreement is not binding.